At PNW Health & Healing, we are committed to providing compassionate, respectful, and high-quality care to all our patients. Understanding your rights as a patient is essential to ensure that you receive the best possible care and feel empowered during your treatment journey. Below is a detailed explanation of your rights as a patient at our clinic.
You have the right to privacy and confidentiality concerning your medical care. This includes the right to:
>>Have your personal health information kept private and secure.
>>Be informed about how your medical information will be used and shared.
>>Review and obtain copies of your medical records, with some legal limitations.
>>Request amendments to your medical records if you believe there is an error.
You have the right to receive complete and accurate information about your diagnosis, treatment options, risks, and benefits. This information will be provided in a way you can understand, allowing you to make informed decisions about your care. You also have the right to:
>>Ask questions and receive clear answers about your treatment.
>>Refuse treatment or request a second opinion without fear of retribution.
>>Participate actively in all decisions regarding your healthcare.
You have the right to receive timely and appropriate medical care. This includes the right to:
>>Schedule appointments in a reasonable timeframe.
>>Receive emergency care when needed.
>>Access specialists and other medical services as required for your condition.
You have the right to receive information in a manner that you can understand, which may include:
>>Providing interpretation services if you speak a language other than English.
>>Offering assistance if you have hearing, vision, or speech impairments.
You have the right to be actively involved in your care plan. This includes:
>>Discussing and setting goals for your treatment.
>>Receiving education and resources to help you manage your condition.
>>Participating in the planning and implementation of your discharge from care.
At PNW Health & Healing, we strive to ensure that all patients are aware of their rights and receive care that respects these principles. If you have any questions about your rights or if you feel your rights are not being upheld, please contact our Patient Rights Advocate at 503-884-3900 or Advocate@PacificNorthwestHealing.com.
We are dedicated to providing a supportive and respectful environment where you feel valued and empowered in your healthcare journey. Thank you for choosing PNW Health & Healing for your wellness needs.
Our excellent customer support team is ready to help.